At Elixéon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.
1. Information We Collect
We collect personal information such as your name, email address, shipping and billing address, payment details, and phone number when you create an account or make a purchase. We also collect non-personally identifiable information, such as your browsing behavior and device information, through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to process your orders, communicate with you, and provide personalized service. This includes sending order confirmations, updates, promotions, and responding to customer inquiries. We may also use your data to improve our website functionality and customer experience.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except for trusted service providers who assist us in processing payments, delivering orders, or marketing communications. These third parties are required to keep your information confidential and secure.
4. Security Measures
We use industry-standard security measures to protect your personal information. This includes encryption, secure payment processing, and regular security audits to ensure your data is protected from unauthorized access, alteration, or destruction.
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You can control cookies through your browser settings.
You have the right to access, update, or delete your personal information at any time. You can manage your preferences regarding communications from us, and you can choose to unsubscribe from marketing emails.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request the deletion of your information, we will comply in accordance with applicable data protection regulations.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies when visiting them.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
